> ## Documentation Index
> Fetch the complete documentation index at: https://docs.joinmarkt.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tickets

> Support tickets for sellers and customers.

# Tickets

## Seller

Session plus manageTickets:

* GET /api/tickets?storeId=
* Detail, reply, close, reopen, seen, typing, reactions under /api/tickets/{ticketId}/
* Unread count helpers

## Customer

Customer session:

* /api/customer/tickets/
* /api/v1/customer-dashboard/tickets/

Ticket status defaults to open and is separate from order status.