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Tickets

Seller

Session plus manageTickets:
  • GET /api/tickets?storeId=
  • Detail, reply, close, reopen, seen, typing, reactions under /api/tickets//
  • Unread count helpers

Customer

Customer session:
  • /api/customer/tickets/
  • /api/v1/customer-dashboard/tickets/
Ticket status defaults to open and is separate from order status.